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Which of the following sets of employment laws applies to a moving company that operates solely within Nova Scotia?
Select one:
a. Canada Labour Code
b. Nova Scotia Human Rights Act
c. Ontario Workplace Safety Act
d. a. and b.
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Differential treatment can be the result of
Select one:
a. direct discrimination.
b. indirect discrimination.
c. both a. and b.
d. none of the above.
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Determining the tasks needed to produce a product or service is called
Select one:
a. job specification.
b. task analysis.
c. job analysis.
d. work flow design.
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Job specifications include
Select one:
a. job descriptions.
b. required skills and abilities.
c. required characteristics.
d. both b. and c.
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Chris is reluctant to rely solely upon an incumbent’s job information during job analysis. Why do you think Chris feels this way?
Select one:
a. The incumbent has a criminal record.
b. The incumbent’s sense of task time is inaccurate.
c. The incumbent has incentive to exaggerate duties.
d. both b and c.
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Which of the following techniques is most useful for forecasting labour supply?
Select one:
a. transition matrix
b. trend analysis
c. leading indicators
d. none of the above
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If advertising a job vacancy on Facebook generates 200 resumes, 150 interviews, 100 job offers, and 50 acceptances, what is the cumulative yield ratio?
Select one:
a. 25%
b. 50%
c. 1 in 4
d. a. and c.
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Which of the following strategies is the best way to cope with a labour shortage?
Select one:
a. downsizing
b. pay reductions
c. job sharing
d. none of the above
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A substantial correlation between test scores and job performance is indicative of
Select one:
a. predictive validity.
b. criterion-related validity.
c. concurrent validation.
d. all of the above.
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Which of the interview techniques below results in the highest validity?
Select one:
a. behavioural
b. situational
c. non-directive
d. none of the above
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Drug testing is
Select one:
a. an example of an honesty test.
b. broadly permissible under human rights legislation.
c. a way to reduce injury rates.
d. a. and c.
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Training focuses on an individual’s
Select one:
a. current job.
b. future jobs.
c. future jobs in the current company.
d. a. and c.
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When assessing the validity of a performance management system, which of the following are sources of error?
Select one:
a. bias
b. deficiency
c. contamination
d. b. and c.
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If you were trying to assess a complex job where there is no clear way to achieve job results, the best performance assessment technique to use is
Select one:
a. organizational behavioural modification.
b. the behavioural observation scale.
c. the behaviourally anchored rating scale.
d. none of the above.
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Contrast error in rating employees is an example of
Select one:
a. a reliability error.
b. a validity error.
c. both a. and b.
d. none of the above.
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When seeking to improve the performance of low ability, high motivation employees, it is most appropriate to
Select one:
a. provide direct feedback.
b. provide training or temporary assignments for skill building.
c. link rewards to performance.
d. demote the employees.
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Which of the following pay structures makes the most sense for a cashier job in a retail outlet in a loose labour market?
Select one:
a. salary
b. hourly pay
c. piece rate
d. either a. or b.
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When implementing incentive-based pay, which of the following factors is not important?
Select one:
a. the relationship between measures and organizational goals
b. the targets appear achievable
c. the dollar value of the reward
d. the potential impact on non-rewarded performance
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Why does the presence of unions reduce employee turnover?
Select one:
a. higher wages
b. more benefits
c. unions give employees a way to resolve problems
d. all of the above
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Why do employers engage in unfair labour practices?
Select one:
a. The cost of penalties is low.
b. The potential benefits are high.
c. both a and b.
d. none of the above
